EP #272 How to Know Your People Better

generositycultureleadershipteam buildingEmpathy
Written By Robert DePasquale

There’s a difference between knowing about people and knowing people.

One is table stakes and the other is an advanced way to understand your workplace environment.

Building culture is something that requires great understanding.

You’ll here the buzzword “empathy” these days. It’s great but you can’t expect to have it if you don’t know people really well.

Invest the time in knowing and understanding and you’re sure to build the culture you desire.

This episode is designed to explain how to do this.

Have a great rest of your week.📈

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What You'll Learn in Today's Episode:

  • What understanding people does for a company

  • What empathy is

  • How to find empathy

  • The difference between reading and anticipating the room

  • Why the comfortable and uncomfortable are closely related

  • What I’ve learned about business from cold plunges

  • How you can motivate people step out of their comfort zone

  • Why you need people to rely on others, not just you

  • Ways to understand how people are feeling about their work

  • Questions to ask for understanding and empathy

  • Why you don’t want to lead, or end, with the numbers

  • How challenged people grow

  • What you can do to promote innovation in your company

Quotes Worth Sharing:

  • “Empathy is something that takes time.” - Bob DePasquale

  • “Empathy is being able to feel the same emotions of other people.” - Bob DePasquale

  • “There are specific things that people need.” - Bob DePasquale

  • “What if you could anticipate the room?” - Bob DePasquale

  • “It’s the bodies response to the uncomfortable…ness.” - Bob DePasquale

  • “You want to get to the point that your body is stimulating.” - Bob DePasquale

  • “Your still cold and you have to adjust to make the body warm up.” - Bob DePasquale

  • “Don’t just be a problem identifier. Be a problem solver.” - Bob DePasquale

  • “You want people to believe in the team.” - Bob DePasquale

  • “You don’t want to be the bottleneck.” - Bob DePasquale

  • “Have them elaborate on what happened so you can understand them more.” - Bob DePasquale

  • “How can I help you?” - Bob DePasquale

  • “They will find that confidence.” - Bob DePasquale

  • “Are you hiring different people from around the world?” - Bob DePasquale

Resources from Today’s Episode:

Related Episodes:

Robert DePasquale

Lover of Stewardship

Next

EP #271 The Biggest Mistake When Building Workplace Culture