EP #269 How to Handle Toxic People
Toxicity is a culture killer.
It can be hard to recognize and even harder to change.
This happens because people struggle to recognize negative habits in others and themselves.
Cultures are built, not found, whether you know it or not.
A toxic culture will ruin the professional experience of its people and you have to recognize and address it as soon as possible.
The problem is that most people are uncomfortable addressing it because it’s a “people thing”. You have to understand others’ perspective and be willing to have tough conversations.
I have a way of looking at toxicity that is more personal and direct than the average culture advice. Take note of the steps in the process and learn to take them with caution and compassion.
Have a great rest of your week.😀
What You'll Learn in Today's Episode:
How to avoid toxic people
How to define toxicity
How toxicity is personal
The requirements of working with toxic people
How to identify abuse and rule that out (hopefully)
The difference between problem solvers and problem identifiers
The difference between negativity and toxicity
The indications of toxicity
When to cut ties
Why not to ignore people
The first step when you realize there are toxic people in your organization
How dropping a bad habit can change a culture
Why toxicity is contagious
Why to be positive
How to be graceful
How toxic people are not loners
Where people please hurts
What a polite “no” will do for you (and them)
The importance of saying something
Examples of what to say to an unaware toxic person
How understanding the negative vibes helps
How “they” are coming from a different place than you
The importance of avoiding accusations
What the boss has to do when all else fails
What to do when you’re not the boss
The uncomfortable things you must say
Quotes Worth Sharing:
“Generosity does not like toxicity.” - Bob DePasquale
“There are people in the world who are toxic at times.” - Bob DePasquale
“I like to give people the benefit of the doubt.” - Bob DePasquale
“Are the problem identifiers and not problem solvers?” - Bob DePasquale
“How do people experience the given moment?” - Bob DePasquale speaking about social support
“A lot of toxicity is habitual.” - Bob DePasquale
“The best thing to do is to drop the bad habit first.” - Bob DePasquale
“Don’t be toxic in response.” - Bob DePasquale
“Be graceful.” - Bob DePasquale
“They love to ask for stuff.” - Bob DePasquale speaking about toxic people
“Toxic people are usually not loners.” - Bob DePasquale
“Give people what they need and not always what they want..” - Bob DePasquale
“If you gotta use the word “toxic”, then you gotta use it.” - Bob DePasquale
“You want to seek to understand.” - Bob DePasquale
“You don’t want it to be adversarial.” - Bob DePasquale
“You may have to push the issue.” - Bob DePasquale
“There are positives to this on both sides.” - Bob DePasquale
“Don’t think of letting go of or firing someone as the ultimate negative.” - Bob DePasquale
Resources from Today’s Episode:
My Book - Personal Finance in a Public World
Related Episodes: