EP #253 Questions to Identify Poised People

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Written By Robert DePasquale

There’s nothing more important than this one thing when stuff goes wrong.

Poise is a skill. It can be trained.

But can it be found?

In other words, can you identify people who are poised without actually seeing them display it?

In short: no.

But there are certain things you can do to understand more about their demeanor. There are questions you can ask and clues to look for when evaluating and interviewing people.

You want people who embrace challenges, disprove of perfections, and are willing to sit in tough times.

The best scenario for a team is people who are calm under pressure. This could change your business.

Have a poised rest of the week. 😀

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What You'll Learn in Today's Episode:

  • The two things that displaying poise does

  • How poise helps teams

  • How to find poised people

  • What questions to ask candidates

  • How to avoid panic

  • What questions to ask when a customer is dissatisfied

  • The difference between being a problem solver and a problem fixer

  • The difference between distress and eustress

  • How to make innovation part of a job description

  • Why to avoid catastrophic risks as training grounds

  • The different levels of work and expertise

  • How toxic culture is really not the obvious stuff

  • Sports examples of how people train for challenging situations

  • How stretching people’s expertise trains poise

  • How people are the greatest test of poise

Quotes Worth Sharing:

  • “It’s easy to do thing well when things are going…well.” - Bob DePasquale

  • “If you see them being poised, that makes you feel good.” - Bob DePasquale

  • “I’ve never found someone who can’t ultimately become resilient.” - Bob DePasquale

  • “Being prepared is a great way to be poised.” - Bob DePasquale speaking about feedback

  • “What did I misunderstand about their expectations?” - Bob DePasquale

  • “Perhaps worse than putting the wrong pressure is putting no pressure.” - Bob DePasquale

  • “You can’t just fabricate tough situations.” - Bob DePasquale

  • “If it’s a catastrophic situation, it’s probably not a good testing ground.” - Bob DePasquale

  • “Nothing will test your patience and poise more than people.” - Bob DePasquale

  • “You gotta trust people and give them agency over their work.” - Bob DePasquale

Related Episodes:

Robert DePasquale

Lover of Stewardship

Next

EP #253 Toxic Culture AIN’T Toxic People